Privacy Policy

Last updated: 21 November 2025

Teacher Lizelle, respect your privacy and are committed to protecting the personal information of every parent and child who uses our online learning services. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with POPIA (South Africa), GDPR (EU/UK), and international child-data standards.

1. Information We Collect

From Parents

Full name
Email address
Phone number
Enquiries submitted through the website
Any documents you choose to upload (e.g., reports, assessments)

From Students

(Only with parental consent)

First name
Age and grade
Learning needs or goals
Lesson notes and progress information
Homework or practice submissions

We do not knowingly collect identifiable information directly from children without parent involvement.

2. How We Use Your Information

Information is used only to support learning and communication:

Scheduling lessons
Providing personalised teaching and feedback
Delivering progress reports
Responding to enquiries
Improving the quality of our teaching services
Administrative and legal compliance

We never sell or share your information for advertising or marketing.

3. Protection of Children’s Information

We prioritise child safety and confidentiality.

Student information is used only for teaching
No student data is shared publicly
Information is securely stored
Only authorised personnel (Teacher Lizelle) may access student files
Parents may request access, correction, or deletion at any time

4. How We Store & Protect Data

We use secure digital systems with:

Password-protected accounts
Encrypted communication tools
Limited data access
Routine back-ups and security practices

Information is retained only as long as necessary for educational or legal purposes.

5. Parent Portal & Online Tools

The portal may store:

Bookings
Lesson notes
Documents uploaded by parents
Account details

Parents are responsible for protecting their login credentials.

6. Sharing of Information

Information is only shared:

With your explicit consent
When required by law
To prevent harm or protect a child’s safety

We do not share data with third-party marketers or advertisers.

7. Your Rights

Parents have the right to:

Request copies of personal or student information
Ask for corrections
Request deletion
Withdraw consent

Contact:
lizelle.kruger1972@gmail.com

8. International Users

Teacher Lizelle serves families globally.
By using this site, you consent to your information being securely processed and stored in South Africa.

We follow international standards for data protection and child privacy.

9. Cookies & Tracking

This website may use basic cookies to:

Improve site functionality
Load pages faster
Provide a smoother experience

No advertising or tracking cookies are used.

10. Updates to This Policy

This privacy policy may be updated periodically.
Any changes will be reflected with a new update date on this page.

11. Contact Us

For questions or privacy concerns:

lizelle.kruger1972@gmail.com